Legal

Terms of Service

Last updated: July 3, 2026

These Terms of Service ("Terms") govern your access to and use of the websites, mobile interfaces, and other online properties operated by VERO Health LLC ("VERO"), including https://verostrong.com/ and any successor domains (the "Website"), and all related products, services, content, and transactions made available through the Website.

The assessment provided on the Website does not create a clinician-patient relationship between you and VERO. VERO is not a medical service provider. We serve as a telehealth technology platform that connects users with independent, licensed clinicians through partners such as [VERO_CLINICIAN_PARTNERS] ("Clinicians"), who operate and provide telehealth services through their own technology platforms or affiliated telehealth platforms (the "Platform"). These Clinicians follow established medical protocols and determine eligibility for treatment based on individual assessments. All prescribing decisions are made solely at the discretion of the Clinician.

VERO and Clinicians are separate legal entities that perform distinct roles. VERO provides non-clinical content, marketing, customer support, and other informational and administrative services through the Website; Clinicians operate the Platform and provide platform-related services; and independent licensed healthcare professionals provide healthcare services through the Platform. For purposes of these Terms, the content and non-clinical services provided by VERO through the Website, the Platform, and platform-related services operated by Clinicians, the healthcare services provided by independent licensed healthcare professionals, and any products you are able to purchase through the Website and Platform are referred to collectively as the "Services." Unless otherwise expressly stated, references to "we," "us," or "our" in these Terms refer collectively to VERO and Clinicians, and, solely with respect to the provision of the Services, the independent healthcare providers and pharmacies involved in providing such Services.

By accessing or using the Website or any of the Services, you agree to be bound by these Terms.

PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING AND/OR USING THE WEBSITE AND/OR SERVICES.

THESE TERMS CONTAIN A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT REQUIRE YOU TO ARBITRATE ALL DISPUTES YOU HAVE WITH US ON AN INDIVIDUAL BASIS. PLEASE SEE SECTION 14 FOR MORE INFORMATION ABOUT THE ARBITRATION AGREEMENT AND CLASS ACTION WAIVER. YOU EXPRESSLY AGREE THAT DISPUTES BETWEEN YOU, VERO, CLINICIANS, THE PROFESSIONAL ENTITIES, AND THE PHARMACIES WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION, AND YOU HEREBY WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS WIDE ARBITRATION.

1. GENERAL

1. Acceptance of Terms. By accessing or using the Website or any of the Services, or by clicking any button or checkbox indicating your acceptance of these Terms where such option is presented, you agree to be bound by these Terms as a legally binding agreement. If you do not agree to these Terms, you may not access or use the Website or any Services.

2. Amendment of Terms. We may amend these Terms from time to time. Unless we expressly provide a delayed effective date, any amendments will become effective immediately upon posting the updated Terms on the Website. Your continued access to or use of the Website or any Services after the posting of amended Terms constitutes your acceptance of the Terms as modified. We may also modify, suspend, or discontinue any portion of the Services at any time. To the maximum extent permitted by applicable law, we are not liable for any modification, suspension, or discontinuation of the Services.

3. Additional Terms. Certain Services may be subject to additional terms, conditions, guidelines, or rules ("Additional Terms") that are posted on the Website or otherwise made available to you. Any such Additional Terms are hereby incorporated by reference into these Terms. In the event of a conflict between these Terms and any applicable Additional Terms, the Additional Terms will control solely with respect to the applicable Service.

4. Privacy. Your access to and use of the Website and Services are subject to our Privacy Policy, which describes how we collect, use, and disclose information about you. Please review our Privacy Policy, available at https://verostrong.com/privacy-policy.

5. Availability. The Services are offered only to individuals located within the United States and are available in all fifty (50) states and the District of Columbia. VERO and Clinicians operate from the United States, and the Services are not intended for use outside the United States.

6. Eligibility. You must be at least eighteen (18) years of age to access or use the Website or any Services. By accessing, using, or submitting information through the Website or Services, you represent and warrant that you are at least eighteen (18) years old.

2. YOUR RELATIONSHIP WITH US

1. VERO on its own behalf and on behalf of one or more professional corporations that are incorporated, formed, or authorized in one or more states and for which VERO provides non-clinical content, marketing, customer support, and other informational and administrative services, including without limitation [VERO Medical, P.C.] (collectively, the "Professional Entities"), makes certain information available regarding treatment programs and facilitates your access to telemedicine and expert medical services provided by the Professional Entities. The Services may also facilitate your access to prescription fulfillment and medication dispensing services offered by one or more independently owned and operated, duly licensed pharmacies including without limitation [VERO_PHARMACY_PARTNERS] (collectively, the "Pharmacies").

VERO does not provide medical advice, diagnosis, or treatment and does not dispense medications. All healthcare services are provided exclusively by the Professional Entities and their licensed healthcare professionals, and all prescription fulfillment and dispensing services are provided exclusively by the Pharmacies in accordance with applicable law.

VERO is not a medical group, pharmacy, or healthcare provider and is not a "covered entity" as that term is defined under the Health Insurance Portability and Accountability Act of 1996, Public Law 104-191, and its implementing regulations (collectively, "HIPAA"). VERO's role is limited to providing non-clinical information and administrative services and facilitating access to the Services offered by the Professional Entities and the Pharmacies. VERO is independent from the Professional Entities, the Pharmacies, and the licensed healthcare professionals who may provide services through them, and VERO is not responsible for the acts or omissions of the Professional Entities, the Pharmacies, or such healthcare professionals, nor for the content of their communications with you. VERO does not engage in the practice of medicine or pharmacy and does not provide healthcare or pharmacy services of any kind.

2. VERO does not offer medical advice, diagnosis, or treatment. All information made available through the Website or in connection with communications supported by VERO and/or Clinicians is provided for general informational purposes only and is not intended to create a physician-patient or provider-patient relationship, nor to replace or supplement any existing relationship you may have with a licensed healthcare provider, as defined by applicable state or federal law. Use of the Website and reliance on any information provided by VERO is at your own risk and is not a substitute for professional medical diagnosis or treatment.

3. NOTICE REGARDING FINANCIAL RESPONSIBILITY FOR SERVICES

Neither VERO, Clinicians, the Professional Entities, nor the Pharmacies participate as a provider in any federal, state, or private payor healthcare program, including Medicare or Medicaid, with respect to services or products made available through the Services.

Accordingly, neither you nor VERO, Clinicians, the Professional Entities, or the Pharmacies may seek or receive reimbursement from any federal, state, or private payor healthcare program for any services or products provided to you through the Services.

To the extent that any laboratories, pharmacies, or licensed healthcare professionals accessible through the Services may independently participate in federal, state, or private payor healthcare programs outside of the Services, you acknowledge and agree that the manner in which services and products are made available through the Services is outside such programs and is not intended to constitute a covered benefit. By choosing to use the Services, you are expressly electing to obtain products and services on a cash-pay basis, outside of any federal, state, or private payor healthcare program.

By using the Services, you acknowledge and agree that: (1) you are voluntarily choosing to obtain products and services on a cash-pay basis and are solely financially responsible for all services and products provided to you by or through the Services; and (2) neither you nor VERO, Clinicians, the Professional Entities, licensed healthcare professionals, laboratories, or the Pharmacies will submit any claim for reimbursement to any federal, state, or private payor healthcare program for services or products provided to you through the Services.

4. CONSENT TO TELEHEALTH SERVICES

Telehealth allows healthcare providers to assess and treat patients remotely using technology. Healthcare services via telehealth may offer potential benefits, but there are also potential risks. To use the Services, you must consent to treatment via telehealth. Please see the Telehealth Consent at https://verostrong.com/telehealth-consent. The Telehealth Consent is hereby incorporated into these Terms by reference and constitutes a part of these Terms.

5. USE OF THE SERVICES

1. Our Content. The Website and non-clinical components of the Services are owned and operated by VERO and its licensors. All content, recordings, visual interfaces, graphics, design, compilation, information, data, computer code, software (including any downloadable software), text, images, video, audio, trademarks, service marks, trade names, and other materials or elements made available through the Website (collectively, "Content") are protected by United States and international copyright, trademark, trade dress, patent, and other intellectual property and proprietary laws.

Except as otherwise expressly stated, all Content available through the Website is owned by VERO or its third-party licensors. All trademarks, service marks, and trade names displayed on the Website are proprietary to VERO or its licensors, whether registered or unregistered, and may not be used in any manner that is likely to cause confusion regarding endorsement, affiliation, or sponsorship.

Subject to your compliance with these Terms, VERO grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Content solely for your personal, non-commercial use. Except as expressly permitted by VERO in writing, you may not copy, reproduce, distribute, transmit, publicly display or perform, publish, license, sell, modify, adapt, create derivative works from, or otherwise exploit any Content. Any downloading or copying of Content does not transfer any ownership rights to you. All rights not expressly granted are reserved by VERO and its licensors.

2. Electronic Communications. By accessing or using the Website or Services, you expressly consent to receive electronic communications from VERO, including communications provided through the Website, by email, text message, or by telephone using the contact information you provide. Such communications may include agreements, notices, disclosures, authorizations, verifications, confirmations, and other information related to your use of the Services. You agree that any electronic communications VERO provides to you satisfy any legal requirement that such communications be in writing.

6. PRESCRIPTION PRODUCTS AND SUBSCRIPTIONS

1. Prescription Products. Certain products available through the Services and accessed via the Platform require a valid prescription issued by a licensed healthcare provider. You will not receive a prescription product unless you have completed a consultation through the Platform, the provider has determined that the product is appropriate for you, and the provider has issued a prescription.

If a provider issues a prescription, you may choose to have the prescription fulfilled through one of the Pharmacies accessible through the Services or may elect to have the prescription sent to a pharmacy of your choice.

Please note that products fulfilled by the Pharmacies may not be dispensed in child-resistant packaging and may not be provided in child-resistant containers.

2. Subscriptions. Certain products available through the Services are offered on a subscription basis. If you purchase a subscription product, your selected payment method will be automatically charged at the recurring intervals disclosed for that product during the checkout process unless and until you cancel. You may cancel a subscription at any time up to 72 hours before the applicable monthly processing date by emailing support@verostrong.com or logging into my.verostrong.com.

For convenience, you will be presented with a single total subscription price. If a subscription product requires a consultation with a licensed healthcare provider and/or includes a prescription product fulfilled by one of the Pharmacies, the total price you pay includes: (i) amounts charged by the applicable Pharmacy for the prescription drug; (ii) amounts charged by the applicable Professional Entity for the services provided by the provider; and (iii) applicable fees charged for access to and use of the Platform. By submitting your payment information, you authorize VERO, our affiliate Clinicians, or our third-party payment processors to charge the amount due in accordance with their terms. Payment information is processed and securely stored by Stripe; for information regarding Stripe's data privacy practices, see https://stripe.com/privacy. VERO Health LLC collects these amounts on behalf of the Pharmacies and Professional Entities, as applicable, and remits the corresponding portions to them.

7. ACCURACY AND SECURITY OBLIGATIONS

1. Security. You are responsible for your access to and use of the Services, including all financial transactions. You agree to immediately notify VERO of any breach of security that may occur through your access or use of the Services and to prevent its further occurrence. If you become aware that someone may be impersonating or attempting to impersonate you in using the Services or processing any financial transactions through the Services, you should contact us immediately.

2. Accuracy of Personal Information. You represent and warrant that all information provided to VERO and/or Clinicians through the Website is current, accurate, complete and truthful, including all initial or updated registration information, such as the legal name, street address, email address, telephone number, and financial transaction account information. You further represent and warrant that you are an authorized account holder of any financial transaction account which you provide to VERO and/or Clinicians through the Website.

8. PROHIBITED CONDUCT

Without limiting the prohibitions and restrictions found elsewhere throughout the Terms, you agree not to:

  1. Harass, threaten, stalk, disrupt or defraud users, members or staff of VERO, Clinicians, the Professional Entities, or the Pharmacies, or any other person, or otherwise create or contribute to an unsafe, harassing, threatening or disruptive environment;
  2. Act in a deceptive or fraudulent manner by, among other things, impersonating another person;
  3. Reproduce, modify, prepare derivative works based upon, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast, use for commercial purposes or otherwise exploit any portion of the Services;
  4. Misrepresent the source, identity, or content of information transmitted via the Website, including deleting the copyright or other proprietary rights or notices from any portion of the Website;
  5. Upload material (i.e., virus) that is damaging to computer systems or data of users of the Website or otherwise use the Website in any manner that could damage, disable, overburden, or impair it or interfere with any other party's use and enjoyment of the Website;
  6. Upload copyrighted material that is not your own or that you do not have the legal right to distribute, display, and otherwise make available to others;
  7. Upload or send to Website users pornographic, threatening, embarrassing, hateful, racially or ethnically insulting, libelous, or otherwise inappropriate content;
  8. Decompile, reverse engineer or disassemble the Website, in whole or in part, except as may be permitted by applicable law;
  9. Link to, mirror or frame any portion of the Website;
  10. Cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any portion of the Website or unduly burdening or hindering the operation and/or functionality of any aspect of the Website;
  11. Attempt to gain unauthorized access to or impair any aspect of the Website or its related systems or networks or interfere or attempt to interfere with the proper working of the Website or any activities conducted on the Website;
  12. Make unsolicited offers, advertisements, proposals, or send junk mail or "spam" to users;
  13. Remove, circumvent, disable, damage or otherwise interfere with security-related features of the Website, any features that prevent or restrict use or copying of any content accessible through the Website, or any features that enforce limitations on the use of the Website or the content therein;
  14. Obtain or attempt to obtain any materials or information through any means not intentionally made available through the Website;
  15. Modify the Website in any manner or form, or use modified versions of the Website, including (without limitation) for the purpose of obtaining unauthorized access to the Website;
  16. Use any robot, spider, scraper, or other automated means to access the Website for any purpose without our express written permission or bypass our robot exclusion headers or other measures we may use to prevent or restrict access to the Website; or
  17. Use the Website for or in connection with any purpose that is unlawful or prohibited by these Terms.

VERO reserves the right to refuse service, remove or edit content, or cancel orders in its sole discretion.

9. THIRD PARTY SITES

The Website may include links to or access to third-party websites, platforms, or services (collectively, "Linked Sites") solely for your convenience. VERO does not control, endorse, sponsor, or assume any responsibility for any Linked Sites or for any information, content, materials, products, or services made available through such Linked Sites. VERO makes no representations or warranties, express or implied, regarding the accuracy, completeness, or reliability of any information, content, materials, products, or services available on or through any Linked Sites.

Your access to and use of Linked Sites is entirely at your own risk and subject to the terms and policies of the applicable third party. We encourage you to review the applicable terms of use and privacy policies governing your use of any Linked Sites before interacting with them.

10. DATA RETENTION

VERO retains personal information only for as long as reasonably necessary to (i) provide and maintain the Services; (ii) comply with applicable legal, regulatory, accounting, or reporting obligations; (iii) resolve disputes and enforce our agreements; or (iv) pursue our legitimate business purposes consistent with applicable law. VERO may delete or anonymize personal information when it is no longer needed for these purposes, unless a longer retention period is required or permitted by law or by an applicable agreement.

For additional information regarding how personal information is collected, used, shared, and retained, please review our Privacy Policy, which describes the data practices of VERO, Clinicians, the Professional Entities, and Pharmacies, as applicable.

11. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless VERO and Clinicians, their affiliates, and their respective officers, directors, employees, agents, licensors, and contractors, as well as any third parties that offer products or services in connection with the Services, including the Professional Entities, licensed healthcare providers, and Pharmacies (collectively, the "Indemnified Parties"), from and against any and all claims, demands, actions, suits, proceedings, damages, judgments, settlements, losses, liabilities, costs, and expenses, including reasonable attorneys' fees and litigation expenses, arising out of or relating to: (i) your use of the Services; (ii) your fraud, willful misconduct, or violation of applicable law; (iii) your breach of these Terms; or (iv) your infringement or violation of the rights of any other person or entity.

The Indemnified Parties reserve the right, at their own expense, to assume exclusive control of the defense and settlement of any claim subject to indemnification under this Section, and you agree to cooperate reasonably with the defense of such claim. You may not settle any claim subject to indemnification without the prior written consent of the applicable Indemnified Party if such settlement imposes any obligation, admission, or liability on that Indemnified Party.

12. DISCLAIMER OF WARRANTIES

VERO is not a provider of medical treatment, and the Services are not intended to be a substitute for professional medical or nursing advice, diagnosis, or treatment. By accepting these Terms, you acknowledge and agree that (a) the Services do not constitute, and should not be interpreted as, medical advice, diagnoses, opinions, or treatment recommendations; and (b) the Services are not intended to replace or serve as a substitute for advice, diagnosis, or treatment provided by a licensed physician or other qualified healthcare professional. You should always seek the advice of your physician or other qualified healthcare provider with any questions regarding a medical condition or health concern.

The Services are provided on an "as is," "where is," and "as available" basis. To the maximum extent permitted by applicable law, VERO disclaims all warranties of any kind, whether express, implied, or statutory, including without limitation any implied warranties of merchantability, fitness for a particular purpose, non-infringement, title, accuracy, completeness, availability, reliability, or freedom from viruses or other harmful components.

VERO does not warrant that the Services will be uninterrupted, secure, timely, error-free, or free from technical failures, nor does VERO make any warranty regarding the accuracy, adequacy, or completeness of any information, materials, or content made available through the Services. VERO is not responsible for any problems, delays, interruptions, or technical malfunctions of networks, systems, servers, software, internet service providers, telecommunications systems, or computer equipment, or for any injury or damage to users or third parties resulting from the use of or inability to use the Services.

Some jurisdictions do not allow the exclusion of certain warranties or limitations on implied warranties. To the extent such laws apply to you, some or all of the above disclaimers may not apply, and you may have additional rights under applicable law.

13. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, in no event shall VERO, Clinicians, their affiliates, or any third party offering products or services through the Services, including the Professional Entities, licensed healthcare providers, or Pharmacies (collectively, the "Covered Parties"), be liable to you or any other person or entity for any indirect, incidental, special, consequential, exemplary, or punitive damages, including without limitation damages for personal or bodily injury, emotional distress, wrongful death, loss of data, loss of profits, or business interruption, arising out of or relating to your access to or use of, or inability to access or use, the Website or Services, including any information or content made available through the Services.

This limitation applies regardless of the legal theory asserted, whether based in contract, tort (including negligence), warranty, statute, or otherwise, and regardless of whether any Covered Party has been advised of the possibility of such damages.

To the fullest extent permitted by applicable law, the aggregate liability of the Covered Parties for any claims arising out of or relating to these Terms or your use of the Website or Services shall not exceed the greater of (i) the total amount paid by you to VERO or Clinicians for the Services in the twelve (12) months preceding the event giving rise to the claim, or (ii) one hundred U.S. dollars (US $100).

14. ARBITRATION AGREEMENT WITH CLASS ACTION WAIVER

PLEASE READ THIS PROVISION CAREFULLY. This provision requires you to arbitrate disputes on an individual basis and limits the manner in which you may seek relief.

You agree that any dispute, claim, or controversy arising out of or relating to this Arbitration Agreement, these Terms, the Privacy Policy, the Website, the Services, or the advertising or marketing practices, products, or services of VERO or Clinicians, the Professional Entities, and Pharmacies (collectively, the "Disputes") shall be resolved by binding, final, and confidential arbitration on an individual basis before a single arbitrator administered by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules then in effect.

This Arbitration Agreement is governed by the Federal Arbitration Act ("FAA"), 9 U.S.C. §§ 1–16, and shall be interpreted broadly consistent with the FAA. The arbitrator shall have exclusive and sole authority to resolve any dispute regarding the interpretation, applicability, enforceability, or formation of this Arbitration Agreement, including any claim that all or any part of this Arbitration Agreement is void or voidable.

The arbitrator shall apply the substantive law of the State of Delaware, to the extent consistent with the FAA. The arbitrator may award any relief available in an individual action under applicable law, including compensatory and statutory damages and attorneys' fees and costs where authorized by statute. The arbitrator may award injunctive or declaratory relief only to the extent necessary to resolve your individual claim and may not award relief that would affect other users or the public at large.

The arbitrator may resolve only individual Disputes between you and VERO, Clinicians, the Professional Entities, and Pharmacies, and may not consolidate claims or proceedings or hear class, collective, representative, or private attorney general claims or requests for relief on behalf of other individuals.

If a court or arbitrator determines that any portion of this Arbitration Agreement is unenforceable as to a particular claim or remedy, then that claim or remedy (and only that claim or remedy) shall be severed and may be brought in court, and all remaining claims shall be arbitrated.

Notwithstanding the foregoing, VERO and Clinicians may seek injunctive or equitable relief in state or federal court to protect their intellectual property rights, including claims arising from actual or threatened misappropriation, infringement, or unauthorized use of intellectual property. You agree that venue is proper and that you are subject to personal jurisdiction in such courts.

Unless you timely opt out, you understand and agree that you are waiving the right to: (a) have a court or jury decide your Dispute; (b) obtain discovery to the same extent as in court; (c) participate in a class, collective, or representative action, whether as a representative, member, or opponent; (d) act as a private attorney general; or (e) join or consolidate your Dispute with that of any other person. Other rights that would be available in court may also be unavailable in arbitration.

Opt-Out Right. You may opt out of this Arbitration Agreement within thirty (30) days of the date you first purchase or register for a product or service through the Website, or otherwise use or access the Website, by sending written notice to:

VERO Health LLC Attn: Legal Department 169 Madison Ave, New York, NY [ZIP]

Your opt-out notice must include your full name, mailing address, email address used to register or purchase or otherwise provided over the Website, and a clear statement that you wish to opt out of arbitration. Opting out of arbitration will not affect any other provisions of these Terms.

15. DIGITAL MILLENNIUM COPYRIGHT NOTICE

This Website maintains specific contact information provided below, including an email address, for notifications of claimed infringement regarding materials posted to this Website. All notices should be addressed to the following contact person:

Notification of Claimed Infringement: VERO Health LLC Attn: DMCA/Copyright Agent 169 Madison Ave, New York, NY [ZIP] Email: dmca@verostrong.com

You may contact our agent for notice of claimed infringement specified above with complaints regarding allegedly infringing posted material and we will investigate those complaints. If the posted material is believed in good faith by us to violate any applicable law, we will remove or disable access to any such material, and we will notify the posting party that the material has been blocked or removed.

In notifying us of alleged copyright infringement, the Digital Millennium Copyright Act requires that you include the following information: (i) description of the copyrighted work that is the subject of claimed infringement; (ii) description of the infringing material and information sufficient to permit us to locate the alleged material; (iii) contact information for you, including your address, telephone number and/or email address; (iv) a statement by you that you have a good faith belief that the material in the manner complained of is not authorized by the copyright owner, or its agent, or by the operation of any law; (v) a statement by you, signed under penalty of perjury, that the information in the notification is accurate and that you have the authority to enforce the copyrights that are claimed to be infringed; and (vi) a physical or electronic signature of the copyright owner or a person authorized to act on the copyright owner's behalf. Failure to include all of the above-listed information may result in a delay in the processing of your complaint.

16. MISCELLANEOUS

1. Waiver and Severability. To the extent that an arbitrator or court of competent jurisdiction determines any part of the terms and conditions in these Terms to be invalid or unenforceable, that part will be modified by the arbitrator or court solely to the extent necessary to cause that part to be enforceable, and the remainder of these Terms will remain in full force and effect. Our failure to exercise or enforce a legal right, remedy, or benefit which is contained in these Terms or any applicable law does not constitute a waiver of our right to do so later.

2. Choice of Law; Forum. These Terms shall be governed in all respects by the laws of the State of Delaware, without regard to conflict of law provisions, consistent with the Federal Arbitration Act (to the extent permitted by applicable law). If for any reason a claim proceeds in court rather than in arbitration (including any claims brought by parties outside the United States), the dispute shall be exclusively brought in state or federal court located in New Castle County, Delaware, and you and we forever waive the right to contest jurisdiction or venue in such courts.

3. Assignment. We may assign our rights and obligations under these Terms. These Terms will inure to the benefit of our successors, assigns, and licensees. You may not assign, transfer, or sell (voluntarily or by operation of law) your rights or obligations under these Terms, nor delegate your duties hereunder to any other person, without our prior written consent. Any purported assignment without our consent will be void and will constitute a breach of these Terms.

4. Entire Agreement. These Terms, together with any additional terms, policies, or agreements expressly incorporated by reference or posted by VERO or in connection with the Website or the Services, constitute the entire agreement between you and VERO regarding your access to and use of the Website and Services, and supersede all prior or contemporaneous agreements, communications, or understandings, whether written or oral, relating to the subject matter hereof, including any prior versions of these Terms.

17. CONTACTING US

If you have any questions or concerns about this Agreement, please contact us by email at legal@verostrong.com. We will attempt to respond to your questions or concerns promptly after we receive them.

================================================================================ DISCLAIMER

The assessment provided on the VERO website does not create a clinician–patient relationship between you and VERO. VERO is not a medical services provider. We serve as a technology platform that connects users with independent, licensed clinicians through partners such as [VERO_CLINICIAN_PARTNERS]. These clinicians follow established medical protocols and determine eligibility for treatment based on individual assessments. All prescribing decisions are made solely at the discretion of the clinician.

Results and treatment experiences shared on this website are based on self-reported information from users under clinician supervision. Individual outcomes may vary depending on adherence to the prescribed plan and the clinician's guidance. VERO does not manufacture or dispense any medications.

Compounded drug products are not approved or evaluated for safety, effectiveness, or quality by the FDA. Prescription required.

VERO offers GLP-1s exclusively from U.S. pharmacies. If deemed medically appropriate by one of our partner clinicians, a compounded medication may be prescribed. Compounded medications are highly regulated and compounding pharmacies are licensed and inspected by Boards of Pharmacy, but the FDA has not evaluated the medications for safety, quality, or efficacy.

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